Cancellation & Satisfaction Policy

At ScoopSquad, we're committed to providing you with a sparkling clean yard and a service experience you'll love. We believe in transparency and flexibility, which is why our subscription service comes with no long-term contracts.

Your Right to Cancel

You are entitled to cancel your subscription with us at any time, for any reason. We make it easy and hassle-free, because your satisfaction and peace of mind are our priority.

To cancel your service, simply inform us of your decision. You can do this by:

Email: Send us a clear statement of your intent to cancel at hello@scoopsquad.help.

Our Satisfaction Guarantee

Since our service involves the provision of a non-tangible, ongoing service rather than physical goods, our policy differs from a traditional returns and refunds model.

No Refunds: We do not issue refunds for services rendered.

Your Satisfaction is Guaranteed: If, for any reason, you are not completely satisfied with a specific service visit, please contact us within 24 hours of the service. We are committed to ensuring your complete satisfaction and will return to re-do the service at no additional charge until your yard is scooped to your expectation.

We pride ourselves on our meticulous work and stand behind the quality of every cleanup.

Contact Us

If you have any questions about our Cancellation & Satisfaction Policy, please don't hesitate to reach out:

Email: hello@scoopsquad.help

This revised policy clearly communicates your cancellation terms and your service-based satisfaction guarantee without the inapplicable language about returning goods.